KLA ActionReady™

The fastest path from climate planning to real results.

Your community has a climate plan and people working hard to deliver it. ActionReady connects local data, targeting and outreach to the replacement decisions residents are already making.

For local leaders who intend to deliver, not just adopt.

25+ years of local climate leadership.
Led by Kim Lundgren, who has worked with local governments on climate action for more than 25 years.

MEET KIM LUNDGRENExplore the full webinar ↗
Defined by outcomes.
Not documents.
THE CHALLENGE

You've made the commitment. Progress is slower than you'd like.

Your community has a climate plan, a team working hard on it, and real money behind it. Yet your emissions aren't dropping as fast as all that effort should deliver. ActionReady is built to solve that.

WHERE TO FOCUS

Focus Where Emissions Actually Are

For most US communities, the majority of greenhouse gas emissions come from just three sources. Not government operations.

Homes
Commercial buildings
Personal vehicles

If a community wants real climate progress now, this is where leadership must focus.

ActionReady™ targets the replacement decisions residents and businesses are already making:

  • Heating and cooling systems reaching end of life
  • Roof replacements and energy upgrades
  • Vehicles that are 10+ years old

These upgrades are coming regardless. The question is whether people choose options that deliver the best long-term outcome for their home, their budget, and the climate.

Every ActionReady community is built on the same three ideas:

Right personProperty fit + upgrade timing help identify where an upgrade may be relevant.
Right messageIncentives + local context make the outreach more relevant and actionable.
Right timeReach residents before the decision becomes urgent, not after it has already been made.

Right person, right message, right time.

HOW IT WORKS

From data to doorsteps.

KLA connects the data, the strategy and the delivery. Explore the four steps to see what that means for your community.

From Data to Doorsteps: connect data, find opportunities, reach the right homes, then measure and refine.

Right person, right message, right time.

01 / CONNECT

Local information. One useful picture.

Property records, retrofit/upgrade information, and neighborhood context often live in separate places. KLA brings available information together and interprets what it can reliably tell us.

WHAT YOU GETAn informed foundation for deciding where to focus.
GO DEEPER THAN “HOMEOWNERS”

Find the opportunity. Then shape the campaign.

Property fit and upgrade timing identify the opportunity. Incentives and local context shape the campaign.

Example of actual KLA targeting-tool output showing parcel-level differences across a community
EXAMPLE OF ACTUAL KLA TARGETING-TOOL OUTPUT

Property fit + upgrade timing

Property records and retrofit or upgrade information help KLA identify where an upgrade may be relevant and where the decision window may be getting closer.

WHY TIMING MATTERSReach residents before they have to make a fast replacement decision, not after the choice has already been made.

Actual KLA targeting-tool output. The buttons change the explanation only; the map stays fixed.

EARLY RESULTS / DANVERS, MASSACHUSETTS

A $10K campaign. $788K in rebates to residents.

Heat pump rebates tripled in one year, from 37 in 2022 to 112 in 2023, and they stayed up for three years.

The $788K is the total value of heat pump rebates paid to Danvers residents from 2023 to 2025.

Heat pump rebates per year

Danvers Electric Department

BEFORE THE CAMPAIGNAFTER THE CAMPAIGN

Source: Danvers Electric Department rebate reports, 2020 to 2025. Campaign launched at the end of 2022.

EARLY RESULTS / SHREWSBURY, MASSACHUSETTS
4x

Heat pump consultations

16 in May 2026, up from no more than 4 a month before the campaign.

A $50K campaign, funded by a grant KLA helped Shrewsbury secure, reached two target neighborhoods with interviews, door knocking and a heat pump landing page.

The campaign ended in June. Residents kept coming.

40 residents used the savings calculator in July and August, after the campaign ended.

The Town now uses the ActionReady page as its main heat pump page for residents.

Sources: SELCO heat pump consultation records; Google Analytics 4 and savings calculator export, cleaned of non-US, staff and test traffic, March 15 to August 31, 2026.

WHAT'S NEXT

Learning with every community.

We're learning with every new community and applying the lessons to the next one. A third ActionReady community, a Massachusetts town served by an investor-owned utility, sent its first postcards in mid-September 2026. Four more communities launch this fall, including two outside Massachusetts.

Support that fits your capacity

Choose your starting point.

Start with a focused campaign, add hands-on neighborhood activation, or talk with us about broader support.

Focus your outreach

Targeted
campaign

$10K starting at
  • Priority audiences and local targeting
  • Benefit-led messaging
  • Two print pieces + one digital content set
  • A practical deployment plan

Your team distributes the materials.

Talk about a campaign ↗
Build participation

Neighborhood
activation

$35K starting at
  • Everything in the targeted campaign
  • Resident engagement and interviews
  • In-person neighborhood activation
  • Landing page + activation toolkit

KLA leads.

Explore activation ↗
Define the right scope

Still planning?
Need more support?

Let’s talk.

If you are still in need of a climate action plan or in the middle of a planning process, you can still take advantage of ActionReady. Give us a call and we will scope out the options that are best for you.

Reach out today.

Find the right support ↗
What your team brings.

A priority to explore, available local records, a point of contact and access to your community’s communication channels. Together, we define roles, data needs, deliverables and measures before the campaign begins.

THE PEOPLE BEHIND THE PROCESS

Local knowledge. Hands-on delivery.

Led by Kim Lundgren, with 25+ years in local climate action. KLA brings data, communications and implementation experience into one working team.

WATCH HERE · 29 MINUTES

The ActionReady webinar

Explore the approach with the KLA team. Play the full recording right here.

A few practical questions

Before you get started.

What if our local data is incomplete?

KLA works with the information available in your community and identifies gaps before defining the campaign. Targeting detail depends on the quality and availability of local records.

Is ActionReady just for heat pumps?

Heat pumps are one practical starting point. The approach focuses on decisions residents and businesses already face, including building energy upgrades and vehicle replacement. Campaign scope is tailored to the priority and available data.

How quickly can we get started?

The first step is a conversation about your priority, available data and delivery capacity. KLA then defines the scope and schedule with your team. Data readiness, local approvals and program timing all inform the launch.

Does KLA handle the outreach for us?

The targeted campaign provides the audience strategy, messaging, materials and deployment plan for your team to distribute. Neighborhood activation adds engagement and implementation support. Responsibilities are agreed as part of the scope.

How will we know whether it worked?

Define the measures at the outset: audience reached, website engagement, next step actions and program participation where outcome data is available. Tracking distinguishes interest from completed actions and accounts for what the data can actually show.

From priorities to participation

Your next climate win starts
with a clear next step.

Tell us what your community wants to accomplish. We’ll help you find where to focus, and what it will take to move.